Technical Standard

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This document provides guidance on the integrated implementation of a service management system(SMS) as specified in ISO/IEC 20000-1 with a quality management system (QMS) as specified in ISO 9001 and an information security management system (ISMS) as specified in ISO/IEC 27001. It is aimed at those organizations that are intending to either:
a) implement ISO 9001 when ISO/IEC 20000-1 is already implemented, or vice versa;
b) implement ISO/IEC 27001 when ISO/IEC 20000-1 is already implemented, or vice versa;
c) implement both ISO 9001 and ISO/IEC 20000-1 together, or implement both ISO/IEC 27001 andISO/IEC 20000-1 together;
d) implement ISO/IEC 20000-1, ISO 9001 and ISO/IEC 27001 together; or
e) integrate existing management systems based on ISO/IEC 20000-1, ISO 9001 and ISO/IEC 27001.

Cross References:
ISO/IEC 20000-3
ISO/IEC 20000-6
ISO/IEC/TR 20000-5
ISO 22301
ISO 31000
ISO 55001
ISO/IEC 19770-5
ISO/IEC 27001:2013
ISO/IEC/TR 20000-12
ISO/IEC/TR 20000-11
ISO/IEC 27013
ISO/IEC 20000-10
ISO/IEC 20000-2
ISO/IEC 27006
ISO 9001:2015

All current amendments available at time of purchase are included with the purchase of this document.

Product Details

Published:

07/22/2019

ISBN(s):

9780539024807

Number of Pages:

66

File Size:

1 file , 1.9 MB

Same As:

ISO/IEC TR 20000-7:2019

Product Code(s):

30383754, 30383754, 30383754